• Can I customize the default email text?

  Email Text Customisation: You can also alter the text for Confirmation/Cancellation/Reminder as well as Rescheduling Email in Appointo here's how: Head over to Appointo General Settings Notifications Email Select 'Email Template' from the Drop-down and edit the content. Here is an attached screenshot : (https://sidepanda.intercom-attachments-7.com/i/o/833858328/33691Few readers

• Can I send Email/Text reminders using Appointo?

  Appointo allows you to send text/email reminders for your services. You can also use workflows to do this. Here is a video that will help you understand the process better ​Few readers

• Can I send emails from my own domain?

  Appointo allows you to connect your own email and send email from your own domain so that it looks like it comes from your business rather than ours. This feature is available on our Pro plan and above. Here’s how you can set this up: Head over to Appointo General Settings Notifications Email. Click on the Connect button Enter your Store name and Store Email(Business domain Email)(Public emails that ends with gmail.com, outlook.com is not allowed) CFew readers

• Do you support Text/WhatsApp notifications?

  Appointo allows you to send Text/WhatsApp messages to your customers for better open rate and also allows you to receive messages from them as well. You can reply to the customer messages which will allow you to create a channel among your customer. ​ To activate text notifications please go to General Settings Notifications Text Activate Text/WhatsApp notification Here is a video to help you understand the process better: ​ frame Send emails from your own domain (https://wwwFew readers

• Do you support Text/WhatsApp reply from customers?

  Appointo allows you to send and receive text replies from your customers. We also send an email whenever you get a reply from your customer. To check the reply please go to Customers -Search the customer -Manage -Messages Tab Currently due to WhatsApp restriction we are not able to received replies from customers on our WhatsApp channel. We will be adding that soon.Few readers