App is not performing well. What can I do?
App's performance and speed are top priority for us. It is an extremely critical metric for us and we are constantly working on to improve the experience for merchants. Our goal is to provide the experience for our customers and it would really help us if you reach out to us with the issues.Few readersDo you have an iOS/Android app?
Yes, we have a mobile app for Appointo on both Android and iOS. The mobile app is an addon and costs additional $10/month over your plan/subscription charges. Here's how link your account to the mobile app. Click on the "General settings" and then "Mobile Settings" You need to scan the QR codes or you can go to these links to download our app. Android - https://play.google.com/store/apps/details?id=com.appointo.sidepanda&hl=en&gl=US (https://play.google.com/store/appsFew readersIn cart page, currently there are extra line item properties '_timezone' and '_start_time' being added. How can I hide/remove those?
By default, any line item properties starting with '' are known as hidden line item properties. It means those line item properties will not be visible in your cart page but will be hidden. Both fields are essential for Appointo to function correctly. If you are seeing above line item properties in your store, it implies hidden line item properties functionality is not supported by your theme. In that case, it is extremely easy to add support for the same. Please follow the steps as mentioneFew readersIt's currently showing 'Error in Calendar Integration' in Appointo. What can I do to fix it?
If you are getting the following error after connecting your Google Calendar with Appointo: Please follow the below mentionedFew readersMy team member cannot verify their account
Whenever you add a team member an email is sent to them through which they need to verify their account and can then start using the Appointo dashboard. This video will help you understand the whole process: Few readersI want to cancel my Appointo subscription, how can I do that?
Appointo's subscriptions are managed under Shopify app ecosystem. There are 2 simple ways to cancel the subscription: Please click on Appointo Plans Select Free Plan. Your subscription will be canceled and all the current bookings will be retained You can uninstall the app by going to Settings in Shopify then Apps & Sales Channel and then Uninstall. If you uninstall the app, subscription will be cancelled automatically. Please be aware that once uninstalled, all productFew readersDoes Appointo work on pages other than product page?
Appointo works on any page that has an Add to Cart button. You can sell services in homepage or in any other page of your liking. If due to any reason it doesn't work you can contact our support and they can help you with it (https://downloads.intercomcdn.com/i/o/838959305/b67eaeb3e69a3fb9da5f0f84/Screenshot+2023-09-26+at+1.31.44+PM.png?expires=1712653334&signature=ebe635cacf04e541Few readersAppointo <> Depo
To ensure that both Appointo and Depo app works together and avoid errors follow the steps below: Appointo • Go to your Shopify backend and look for our Appointo App • Click on the Appointo • Browse to the General settings in the tab section and scroll down. (https://sidepanda.intercom-attachments-1.com/i/o/849738021/cb3a81067d4499a139bad8e5/62747f3497b7fb263ede8efdappointFew readers